Saving and Giving has moved to savingandgiving.net! I hope that you'll all join me over at Saving & Giving's new home. I'm planning some fun giveaways to kick things off. I'm still working on the site, and I'd love to hear your input. Let me know which features you want me to keep. You can email me at savingandgiving@gmail.com. If you're currently an email subscriber, you shouldn't see any change in your daily email newsletter. I switched the feed over so that you should continue to receive your daily updates.

Wednesday, April 7, 2010

Kmart & Printable Coupons


After our conversation in the Kmart post HERE, I emailed Kmart's customer service to get the final word on whether or not they accept printable coupons. Below is the response I received. We were right! If your store has been denying them, email customer service (Custrel@customerservice.kmart.com) and take their reply with you to the store.


Thank you for your recent correspondence. We are always interested in hearing from our customers. Thank you for your interest in using Internet coupons at our Kmart stores.

Kmart does accept secure print-at-home coupons. Kmart can only accept print-at-home coupons if they scan properly at checkout. Legitimate printable coupons are delivered using special software designed to print a properly rendered bar code on the coupon and limit the number of coupons printed. If the coupon does not scan properly it cannot be accepted. Kmart will not accept coupons for more than about 75% of a product's value. For example, a $2 off coupon for a product that sells for $2.25 is unlikely to be legitimate. If there are exceptions, Kmart is usually provided advance notice by the manufacturer. Coupons will be rejected if they appear distorted or blurry, altered in any way, or are obvious duplicates. Kmart will not accept "FREE product" (no purchase required) print-at-home coupons. It is currently an industry practice not to produce print-at-home manufacturer's coupons for free product.Buy-one-get-one-free coupons and other values that have a purchase requirement are acceptable.

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