Issue #1: The $5 off $25 Coupon
The cashier was certain that I could not use the $5 off coupon because my after-coupon total would be less than $25. I
Issue #2: My CoverGirl Buy 1 - Get 1 FREE Coupon
The cashier couldn't get the CoverGirl coupon to work correctly (not sure why), and she was certain that it was because the makeup was already on a Buy 1 - Get 1 FREE sale. Again I referenced the Rite Aid coupon policy which specifically states that you can use a coupon with a sale to get both items free. The shift supervisor ended up manually entering the discount, but not without reservation.
Before I left, the shift supervisor asked if I had an extra copy of the coupon policy. I gladly handed her the copy that I keep in my coupon binder. She wanted to keep it to show the "loss prevention people" when they visit the store. I'm not sure why this would be considered a loss to be prevented. I followed the Rite Aid coupon policy. I do not advocate bending or stretching the rules. That would mean a loss for the company and fewer sales for Rite Aid bargain shoppers.
What I really don't understand is the fact that I did a transaction very similar to this one on Sunday (HERE), and I had no problems at all. Not an eyebrow raised. Not a shake of the head. Just a few beeps of the price scanner and a little money handed over. Why is it so different at another store? *sigh*
The good news about today's trip is that I ended up getting $41.46 worth of merchandise (including some BADLY needed hair color!) for $.48 plus tax.... But I did it while playing by the rules. I'll be sure to post the details of the trip (minus the drama) later this evening.
Is it just me? Am I a magnet for these types of things? Or are you finding this at your stores too?
*If you want a copy of the coupon policy to carry with you, head over HERE to print it.